View Cart

We'd love to hear from you!

E-mail Us

 

 

 

 

 

 

 

First Name:
Last Name:
Email Address:
Phone Number:
Subject:
Message:
 

 

 

 

 

 

 

 

Call Toll Free

Call us at 1-800-991-4811 to speak with a skinBeautica customer service representative.

Mailing Address

711 South Carson Street, #4

Carson City, NV 89701

Product Returns

We have a 100% Satisfaction Guarantee on our products. To return a product visit our Product Return Page.

Privacy Notice

This privacy notice discloses the privacy practices for www.skinbeautica.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our web site:

Orders

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

Cookies

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Links

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Security

We take precautions to protect your information. When you submit sensitive information via the web site, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. If you feel that we are not abiding by this privacy policy, you should contact us immediately via email.

"The Details"

If you ordered Peptide-9™ and tried it but saw no difference, we will happily refund your money. These are the guidelines to our generous return policy.

 

1. You must request a return within ninety (90) days of your order date.

 

2. If you ordered more than one jar of Peptide-9™, you must return the additional jars in unopened, untampered with condition.

 

3. Please click here to contact us to get a Return Merchandise Authorization (RMA) number. Your number will be issued via email and will be required to complete the return and refund.

 

4. Once you receive your RMA number please package your return and write your RMA number clearly on the package.

 

5. Please ship the package to the address that is provided with your RMA number.

 

6. Your refund will be issued by the same method that payment was made. Refunds are processed within two weeks after we receive the returned product. If you paid with your credit card, your refund may not appear until next month's statement. If you paid by check, your refund will be issued by check.

 

We cannot accept packages marked "Return to sender."

 

ALL customers must contact customer service before returning any products. Returned products without a return authorization number will be refused.